Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to KnowThePrice ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

When you register for an account, we may collect:

  • Name and email address
  • Profile information (if provided via OAuth providers like Google)
  • Authentication credentials

2.2 Usage Information

We automatically collect certain information when you use our services:

  • Property searches and views
  • Price submissions and comments
  • Voting activity on community content
  • Device information and IP address
  • Browser type and operating system

2.3 Payment Information

For paid subscriptions, payment processing is handled by Stripe. We do not store your complete credit card information. Stripe's privacy policy governs the collection and processing of your payment information.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage subscriptions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Generate aggregated, anonymized market insights
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., Supabase for authentication, Stripe for payments)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Aggregated Data: We may share anonymized, aggregated data for market research and insights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Opt-out of marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@knowtheprice.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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