Terms of Service
Last Updated: January 2025
1. Acceptance of Terms
By accessing and using KnowThePrice ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
2. Description of Service
KnowThePrice is a platform that provides crowd-sourced property price insights and estimates. The Service allows users to:
- Search and view property listings
- Submit and view price estimates
- Participate in community discussions
- Access market trend reports (based on subscription tier)
3. User Accounts
3.1 Registration
To access certain features, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.
4. Subscription Plans
4.1 Subscription Tiers
We offer multiple subscription tiers with varying features and pricing:
4.2 Billing and Payment
Subscription fees are billed in advance on a monthly or annual basis. All payments are processed securely through Stripe. You authorize us to charge your payment method for all fees incurred.
4.3 Cancellation and Refunds
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial subscription periods, except as required by law.
5. User Content and Conduct
5.1 User-Generated Content
You retain ownership of content you submit (price estimates, comments, etc.). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with the Service.
5.2 Prohibited Conduct
You agree not to:
- Submit false, misleading, or fraudulent information
- Harass, abuse, or harm other users
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to the Service
- Use automated tools to scrape or collect data
- Interfere with the proper functioning of the Service
- Impersonate any person or entity
6. Disclaimers and Limitations
6.1 No Professional Advice
The information provided on KnowThePrice is for informational purposes only and does not constitute professional real estate, financial, or legal advice. Price estimates are crowd-sourced and may not reflect actual market values.
6.2 Service "As Is"
The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.
6.3 Limitation of Liability
To the maximum extent permitted by law, KnowThePrice shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by KnowThePrice and are protected by international copyright, trademark, and other intellectual property laws.
8. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
11. Dispute Resolution
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.
12. Contact Information
If you have any questions about these Terms, please contact us:
- Email: legal@knowtheprice.com
- Website: www.knowtheprice.com